Welcome to vipreward.com.my (the "Website"). “VipRewards” means Rewards Solution Sdn Bhd (966079-U), a company incorporated in Malaysia and having its business address at No.24A, 1st Floor, Jalan BP 6/6, Bandar Bukit Puchong, 47120 Puchong, Selangor, Malaysia.
2) Our Service
Through the Website, VipRewards enable you to view your accumulated loyalty points (“VPoints”) that you have received from our various Partners (“Partner”) and redeem it with your preferred choice of rewards (“Reward”), including but not limited to hotel stays, health and beauty offers, dining offers, merchandise, etc. We source these Rewards from our various “Reward Partners”.
3) Use of the Website
5) Content and Links
The Website may contain content supplied by third parties and links to Internet sites maintained by third parties. VipRewards do not, in any respect, control such content or operate such third-party sites and do not guaranty the availability of any email from or links to third-party sites. Third-party content and links are included solely for the convenience of users, and do not constitute any endorsement by VipRewards.
We take complaints very seriously and aim to respond to your complaints within 5 business days. All complaints should be addressed to Customer Service.
Last Updated 6 April 2016
VipRewards are committed to protecting your privacy. We know how important data protection is to anyone, regardless of whether you are an individual or a corporation. Please read the following to learn what information we collect from you and how we use that information.
2) Collection of Personal Information
We collect Personal Data about you that you provide when using the Website. Personal Data may include your name, identity card number, address, phone number, e-mail address, age range, gender, race, occupation, annual income and/or other information as per required by our Partners. We also collect non-personally identifiable information, which may be linked to your Personal Data, including your log-in name, IP address, geographic data and operating system type, as well as other generic Internet usage related data.
3) Security of Information
We take security seriously and take numerous precautions to protect the information that we collect. We allow access to personal information only via password. This password is encrypted.
4) Uses of the collected Information
VipRewards use the information collected through the website to (a) process your membership with VipRewards (b) process your reward redemption (c) deliver your reward to you (d) provide you with information about VipRewards Partners (e) contact you if there is any issue with your membership/reward redemption (f) conduct surveys on behalf of our Partners and (g) improve user experience and general optimization purposes. From time to time, VipRewards may contact you to request feedback on your experience in using the Website and services provided by our Reward Partner, to send newsletters or to offer special savings or promotions to you as a Website user. If you would prefer not to receive notices of special savings or promotions or related marketing messages, you may simply opt out (“unsubscribe”) from receiving those by replying to VipRewards using the hyperlink provided in these notices at any time.
5) Sharing of Personal Information
Your personal data will be kept confidential but such information may be provided to the following parties for the purposes set out above (a) our Partners (b) our Reward Partners (c) third parties we appoint to perform services on our behalf.
6) Updating Your Personal Information
You can update your personal information anytime by accessing your account on the Website or contact the Customer Service.